Regulation Letter. Please read
Dear Four Aces Customer
- Rules in case of a broken or missing items:
- You have only 1 week from the time you receive your order to report any broken or missing items.
- If any items are broken please take a picture of all broken items and send it to our email address;
- If you can’t or if you fail to follow theses instructions your items will not be replaced or refunded, NO EXCEPTIONS.
- Due to the high volume in phone calls we have received, if you need to place an order over the phone please leave your name and phone number and we will call you back as soon as possible. You may fax your order to 661-869-2237. Please allow up to 10 business days for you order to be processed.
- Orders Over $3500.00 Get FREE GROUND SHIPPING. U.S. only, excludes alaska, hawaii, u.s. protectorates and other discretions.
- There is a 10% Restocking Fee for change in quantity or canceled orders.
- If you are not satisfied with a product you have 1 week from the time you received your order to let us know.
- Absolutely NO refunds on open or used products such as Quick Fix, Clean Stream, Field Kit and Etc…
- Absolutely NO refunds on Capsules, Powders, Liquids Etc…
- If your business license is about to expire please send us a new copy of your new business license before the expiration.
- If you request "No Signature Required", we are not responsible for any lost items.
Important Information About Ordering Lighters, Butane, Lighter Fluid And Matches:
- Ground And Freight Shipping Only.
- Hazmat Fee Required In Addition To S & H Fees.
- Lighters, Butane, Lighter Fluid And Matches Are Required To Be Shipped In Seperate Boxes.
- Hazmat Fee Is Required For Each Box Up To 65 Pounds.
We encourage you to visit our website frequently to check out new products, slashed prices and weekly/monthly specials.
Thank you for your business!
The Fouraceswholesale.com team.